{"id":29795,"date":"2019-07-16T12:18:35","date_gmt":"2019-07-16T10:18:35","guid":{"rendered":"https:\/\/apser.es\/managed-services\/"},"modified":"2022-07-27T11:29:54","modified_gmt":"2022-07-27T09:29:54","slug":"managed-services","status":"publish","type":"page","link":"https:\/\/older.apser.es\/en\/managed-services\/","title":{"rendered":"Managed services"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1564478639945{padding-top: 150px !important;padding-bottom: 20px !important;background-image: url(https:\/\/www.apser.es\/wp-content\/uploads\/2019\/07\/Disseny-sense-t\u00edtol-1.png?id=7048) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column css=”.vc_custom_1513003956648{padding-top: 0px !important;}”][vc_row_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513004658055{padding-top: 50px !important;padding-left: 0px !important;}”][\/vc_column_inner][vc_column_inner width=”6\/12″ css=”.vc_custom_1513008591637{padding-right: 0px !important;padding-left: 0px !important;}”]

SGRS<\/h2>

Network and Systems Management Service<\/h2><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”50px”][vc_row_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1513004658055{padding-top: 50px !important;padding-left: 0px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/5″]
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24x7 Support<\/h6><\/div>[\/vc_column_inner][vc_column_inner width=”1\/5″]
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System Administration<\/h6><\/div>[\/vc_column_inner][vc_column_inner width=”1\/5″]
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Communications Management<\/h6><\/div>[\/vc_column_inner][vc_column_inner width=”1\/5″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” parallax=”content-moving” css=”.vc_custom_1564484706779{padding-top: 100px !important;padding-bottom: 10px !important;}”][vc_column][vc_row_inner][vc_column_inner width=”1\/3″][vc_empty_space]

Our proposal<\/h2><\/header>[\/vc_column_inner][vc_column_inner width=”1\/3″][vc_custom_heading text=”The current boom in the use of Information Technologies in companies, as a means to obtain better results, has led to a high level of complexity for them. For most companies, the availability of their communications network and systems is a business-critical element.” font_container=”tag:p|font_size:16px|text_align:justify” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_custom_heading text=”At apser we offer a flexible and scalable range of Remote Network and Systems Management Services that will help you optimize your current infrastructure. Among our services you will find: monitoring, performance, incidents, changes, configuration and security.” font_container=”tag:p|font_size:16px|text_align:justify” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1513700480172{margin-top: 50px !important;border-top-width: 1px !important;padding-top: 30px !important;border-top-color: #e5e7f2 !important;border-top-style: solid !important;}”][vc_column_inner width=”1\/4″]
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Different systems<\/h6>

We manage different types of systems such as Microsoft, Linux, MySql, SAP, Oracle, among others.<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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More competitive business<\/h6>

We support multi-vendor network electronics (routers, switches, hubs, etc.) and technologies such as Voice over IP, Virtual Private Networks and SNMP manageable devices, to keep your network nodes operational and your business competitive.<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Maximum availability<\/h6>

apser guarantees the maximum availability through a fast, simple and fully customizable solution according to your specific needs. <\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Transfer of responsibilities<\/h6>

The service transfers your management tasks from your company to apser, so that you continue to receive detailed information that allows you to control your current systems' status. <\/p><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579708164022{padding-top: 20px !important;background-color: #ffffff !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1579435660518{padding-top: 0px !important;}” offset=”vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_row_inner css=”.vc_custom_1579708235406{padding-top: 20px !important;}”][vc_column_inner]

Features<\/h2><\/header>[vc_empty_space height=”30px”]
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Customer service<\/h6>

Communication with the client that combines incident management with analysis reports. <\/p><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height=”30px”]

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Maintenance<\/h6>

Including software distribution, preventive maintenance, system tuning, ongoing incident analysis and backups. <\/p><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”30px”]

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Instalaci\u00f3n de equipos red<\/h6>

Including device testing and infrastructure supervision. <\/p><\/div>[\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1579708267770{padding-top: 100px !important;}”][vc_row_inner][vc_column_inner]

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Network monitoring and management<\/h6>

Includes monitoring, alarm management, incident solving, services modifications and control of the installed devices. <\/p><\/div>[vc_empty_space height=”30px”][vc_empty_space height=”20px”][vc_empty_space height=”10px”][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]

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Monthly or customized reports<\/h6>

Which contains: service connections, registered incidents, real-time availability, average duration of incidents, complaints, breakdowns and outages, average incident response time, evolution of service levels.<\/p><\/div>[vc_empty_space height=”30px”]

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Technical advice<\/h6>

Related to the analysis of your network current status, collaborative engineering analysis as well as network and management improvement proposals.<\/p><\/div>[vc_empty_space height=”20px”][vc_empty_space height=”10px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1564486975519{padding-top: 100px !important;padding-bottom: 100px !important;}”][vc_column width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-12″][vc_row_inner css=”.vc_custom_1513616990957{margin-top: 20px !important;}”][vc_column_inner width=”5\/6″ css=”.vc_custom_1522313763149{padding-right: 0px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-10 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-1″]

Recover control and simplify management tasks<\/h2>
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  • Rapid adaptation<\/strong> of communication and systems management needs to adapt to new business requirements<\/li>\n
  • Reduced implementation cycles<\/strong><\/li>\n
  • Efficiency in the management<\/strong> and enhancement of network environments<\/li>\n
  • Increased control<\/strong> of the actual status of your infrastructure<\/li>\n
  • Ensuring network security<\/strong> in critical network applications<\/li>\n
  • Collaboration to achieve your business goals<\/strong><\/li>\n
  • Quick and easy implementation,<\/strong> through a packaged solution according to functionalities and nodes.<\/li>\n<\/ul>\n

    [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column css=”.vc_custom_1563271455215{padding-right: 0px !important;padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_empty_space][vc_single_image image=”7786″ img_size=”500×400″ alignment=”center” style=”vc_box_shadow” css=”.vc_custom_1575459157068{margin-bottom: 0px !important;}”][\/vc_column][\/vc_row][vc_row][vc_column]

    Other included services<\/h2>
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    We include the following functionalities among our managed services: <\/h6><\/header>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1565001624788{padding-bottom: 100px !important;}”][vc_column width=”1\/5″]
    <\/i>
    Azure Services<\/h6>

    Our experts are qualified for migration and development projects on the Microsoft cloud platform.<\/p><\/div>[\/vc_column][vc_column width=”1\/5″]

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    Microsoft Licensing<\/h6>

    We offer the control, support and management service for Microsoft licensing. <\/p><\/div>[\/vc_column][vc_column width=”1\/5″]

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    GSuite Platform<\/h6>

    We migrate and manage Google Workspaces \/ Google platform based solutions. <\/p><\/div>[\/vc_column][vc_column width=”1\/5″]

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    Unified Communications<\/h6>

    Voice IP based on cloud platforms solutions management and development service. <\/p><\/div>[\/vc_column][vc_column width=”1\/5″]

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    Data Center Services<\/h6>

    We provide our own data center in Barcelona to host solutions that need to be hosted in national territory.<\/p><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]

    Functionalities<\/h2>
    <\/div><\/div>
    Fully customizable. You can modifiy the solution according to specific business requirements. You will also be able to choose between three main options based on those needs and different support schedules. <\/h6><\/header>[\/vc_column][\/vc_row][vc_row][vc_column]

    Contact us<\/h1><\/header>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1564566534792{margin-left: 50px !important;}”][vc_column width=”1\/2″][vc_empty_space height=”60px”][vc_custom_heading text=”We would love to know your goals and collaborate with you to achieve them. Fill in the following form and we will contact you as soon as possible.” font_container=”tag:p|font_size:16px|text_align:justify” use_theme_fonts=”yes”][vc_empty_space][vc_custom_heading text=”Email: info@apser.es” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”Telephone 902 02 62 13″ font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”Monday to Friday from 09h to 18h.” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_empty_space][vc_custom_heading text=”Service Center” font_container=”tag:h3|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”Coso Street, 46 1st Floor” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”50004 Zaragoza” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_empty_space][vc_custom_heading text=”Marketing & Sales” font_container=”tag:h3|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”Prat de la Riba, 31 2\u00ba” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”43201 Reus” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_empty_space][vc_custom_heading text=”Euskadi Office” font_container=”tag:h3|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”C\/Mar\u00eda D\u00edaz de Haro, 43″ font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][vc_custom_heading text=”48010 Bilbao” font_container=”tag:h5|text_align:justify” use_theme_fonts=”yes”][\/vc_column][vc_column width=”1\/2″][vc_column_text]